Whole House Water Filter and Softener Review
Product Overview
If you’re looking to improve your home’s water quality comprehensively, the Smart Whole House Water Filter (9-13 GPM) + Water Softener by Crystal Quest could be just what you need. This system is designed to provide clean, soft water throughout your entire house, filtering out heavy metals, sediments, chlorine, and other contaminants while also softening hard water to protect pipes and appliances. With a large stainless steel tank and a filtration capacity of 1,500,000 gallons, it promises long-lasting performance and healthier water for your everyday use.
Smart Whole House Water Filter (9-13 GPM) + Water Softener | Stainless Steel Tank
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Key Takeaways
- Filters out heavy metals like lead and mercury as well as chlorine, chloramine, and hundreds of other contaminants.
- Softens water effectively by removing magnesium and calcium ions to prevent limescale buildup.
- Long-lasting filter capacity up to 1.5 million gallons with a durable stainless steel tank.
- Includes a leak detector valve that automatically shuts off water supply in case of leaks.
- The system requires professional installation and some space for setup.
Why You Might Need a Whole House Water Filter & Softener
Maybe you’re tired of water that leaves spots on dishes, has an unpleasant taste, or causes dry skin and dull hair. You might also be concerned about the health risks from contaminants in your tap water like heavy metals or chemicals. Hard water can clog pipes and reduce your appliances’ lifespan, costing you headaches down the road. This filter and softener system tackles all these issues by delivering clean, soft water directly at your main water supply, so every tap in your home benefits.
First Impressions: What to Expect
Upon unboxing, you’ll find a robust, stainless steel tank that feels solid and built to last. The system includes sediment and solid carbon pre-and post-filters to catch large particles and volatile organic compounds before and after the main filtration phase. The SMART Multimedia inside uses a blend of different activated carbons and an ion exchange resin to tackle a wide range of contaminants. The package also comes with a leak detector valve—an excellent safety feature to avoid flooding.
Installation might feel a bit complex if you’re not familiar with plumbing, but the system is designed to integrate into your home’s main water line for whole-house coverage. Most users note it comes with clear instructions, but professional help is recommended for the best results.
Specs at a Glance
| Feature | Details |
|---|---|
| Flow Rate | 9-13 gallons per minute |
| Filtration Capacity | Up to 1,500,000 gallons |
| Tank Material | Stainless Steel |
| Filtration Media | Coconut shell Granulated Activated Carbons (Standard & Catalytic), Eagle Redox Alloys, ion exchange resin |
| Pre & Post Filtration | 20" sediment cartridge; 20" solid carbon cartridge |
| Water Softener | Removes calcium and magnesium ions via ion exchange |
| Leak Detector Valve | Included |
| pH Balance | Balances water pH to recommended 6.5-8.5 |
| Installation | Whole house, main water supply |
Whole House Water Filter and Softener Specs
Design & Build Quality
The Crystal Quest Smart filter and softener impresses with its sturdy build. The stainless steel tank resists corrosion, making it well-suited for long-term home use. The filter’s multimedia blend combines activated carbon with infused redox alloys and ion exchange resin, which works on a broad spectrum of impurities from chemicals to heavy metals. This multi-layered approach enhances water purity and balances the water’s pH for healthier consumption.
One customer review sums it up nicely: "The tank feels solid and looks durable. After installation, I noticed my water tasted cleaner and felt softer. The softener feature noticeably improved how my appliances and skin reacted to water."
Installation includes pre- and post-filters, ensuring sediment and volatile organic compounds are captured outside the main filter bed. This layered design helps extend the life of the system and maintain consistent water quality. The included leak detector valve adds peace of mind by automatically shutting water off if a leak occurs, which is a thoughtful safety detail many similar products overlook.
Real-World Performance
After setting up the Crystal Quest system, users often report immediate differences. Water comes out crystal clear with improved taste and no chlorine smell. The softener noticeably reduces water hardness, which means no more white buildup on faucets or dishes. Several homeowners noticed their skin felt less dry and their hair softer after switching to this system.
One user shared an experience: "Within a week, I saw less scale buildup on my shower head and kitchen sink. My clothes washed brighter and softer. It’s been great for the whole family.” The system handles a house water flow of up to 13 gallons per minute effortlessly, making it ideal for medium to large households.
Maintenance is manageable, especially given the very high filtration capacity. The filter media lasts a long time before needing replacement, and sediment and carbon cartridges are straightforward to swap out during routine upkeep. The leak detector provides extra security for peace of mind during longer periods away from home.
Real-World Water Softener and Filter Performance
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What Makes It Stand Out?
Compared to many home water filters, the Crystal Quest Smart system impresses with its combination of advanced filtration media and integrated water softener in one unit. Some competing brands focus only on softening or filtering, requiring homeowners to purchase separate devices. Here, you get an all-in-one solution.
For example, the APEC Whole House Water Filter offers strong sediment and carbon filtration but no built-in softener. Meanwhile, the Fleck water softeners excel in removing hardness but don’t offer the comprehensive multi-contaminant filtration found here. The Crystal Quest unit blends both functions seamlessly while maintaining a balanced pH and protecting your home’s water supply lines.
Also, the inclusion of a leak detector valve is a smart added layer of defense not commonly found in similar systems. The robust stainless steel build further sets it apart, promising durability where plastic tanks may wear out faster.
Strengths vs. Trade-Offs
| Strengths ✅ | Trade-Offs ❌ |
|---|---|
| Filters out heavy metals, chlorine, chloramine, organic compounds, and more contaminants | Professional installation recommended to ensure optimal setup |
| Softens water by effectively removing hard ions like calcium and magnesium | Requires space for installation; may not suit very small homes |
| Long service life with filter capacity up to 1.5 million gallons | Initial setup complexity for DIY enthusiasts |
| Uses advanced blend: Granulated Activated Carbon, Eagle Redox Alloys, and ion exchange resin | Replacement cartridges must be sourced to maintain performance |
| Leak detector valve included to prevent flooding | System is designed for a flow rate of 9-13 GPM, may not fit lower-flow systems |
Pros and Cons of the Smart Whole House Filter
Who Is It For?
This water filter and softener is ideal for homeowners with a single water supply line who want a comprehensive solution to improve water quality. You might be managing hard water that causes limescale in your plumbing and appliances. Or perhaps your water source contains trace heavy metals, chlorine, or other contaminants affecting taste and safety.
Families who appreciate the convenience of clean, softer water for drinking, bathing, cooking, and laundry will benefit from this system. It’s also a good match for people seeking long-term durability and peace of mind through leak protection and balanced water pH. If you have a medium to large household water flow, around 9 to 13 gallons per minute, this system can keep up without losing performance.
However, this might be less suited to renters or those with limited space for installation or who prefer plug-and-play countertop options.
Expert Advice to Maximize Results
To get the most out of your Smart Whole House Water Filter and Softener, consider these tips:
- Professional Installation: Hiring a plumber ensures correct setup, flow rate balance, and leak detector calibration.
- Regular Maintenance: Replace sediment and carbon cartridges when recommended—typically annually or as usage dictates.
- Monitor Water Hardness: Test your water periodically for softness, especially in areas with variable water hardness.
- Leak Detector Awareness: Check the valve function occasionally and keep the surrounding area clear for easy access.
- Balanced pH Care: Ensure the system maintains water pH between 6.5 and 8.5 for optimal taste and health benefits.
Tips for Optimal Use and Maintenance
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FAQ
Q1: How does the system soften water?
A1: It uses an ion exchange resin to replace hard ions like calcium and magnesium with sodium or potassium ions. This removes the hardness causing limescale, resulting in softer water.
Q2: What contaminants does the filter remove?
A2: Besides hard minerals, the filter targets heavy metals such as lead and mercury, chlorine, chloramine, inorganic chemicals, petroleum and pharmaceutical by-products, and various volatile organic compounds.
Q3: How long does the filtration media last?
A3: The system filters up to 1,500,000 gallons before requiring a filter media replacement, which can span multiple years depending on household water use.
Q4: Does the system affect water pressure?
A4: No significant drop in water pressure is reported within the rated flow rate of 9-13 GPM, suitable for most average household demands.
Q5: Can I install this myself?
A5: While possible for skilled DIYers, professional installation is recommended to ensure proper setup, especially integrating the leak detector valve and flow settings.
Q6: How does the leak detector work?
A6: It senses water leaks within the filter system and automatically shuts off the water supply to prevent flooding and water damage.
Q7: What pH level does the system maintain?
A7: The water pH is balanced using ceramic and tourmaline balls to a recommended range of 6.5 to 8.5 for optimal health and taste.
Verdict
If you want a durable, all-in-one home water treatment solution that softens and deeply filters your water, the Smart Whole House Water Filter + Softener by Crystal Quest stands out with its robust stainless steel design and advanced filtration formula. While installation requires care, the long service life, safety leak detector, and noticeable water quality improvements make it a smart choice for homeowners aiming for pure, soft water throughout their home.

